EITS will conduct the biannual network maintenance that will result in intermittent outages of campus Internet access and campus information systems on Sept. 29 from 4 a.m. until midnight.
Those who are aware of activities planned during this maintenance that will be affected can contact Rayid Tartir at rayid@uga.edu for assistance with planning.
Key points for this biannual network maintenance:
- UGA’s Telephone Services will experience sporadic outages during this maintenance, including Teams phones and messaging. In case of an emergency, it is important to remember to use a cellphone to contact UGA Police by calling 911 instead of 706-542-2200. The UGA Police Department will still respond to all calls for service during this time. Members of the campus community are reminded that 911 is always the appropriate number to call for an emergency on campus. In the event of a future interruption in landline phone service at UGA, cellphones should be used to contact police.
- Elevator emergency phones may not work when telephone service is disrupted, and cellphone connectivity in elevators is unreliable in some buildings. It is recommended to use stairs to the extent possible during the time of the maintenance.
- Building fire alarm panels may beep continuously until the phone connection is restored and possibly beyond if the system does not reset automatically. During the outage time, there is no need to call the UGA Police Department or Facilities Management Division to report this issue. However, employees and students should remain aware and notify the UGA Police Department if they observe any indications of fire or smoke.
Additional information about this maintenance can be found at https://eits.uga.edu/stories/sept29_fallnetworkmaintenance/.