To better serve the UGA community and make good use of resources, the EITS Help Desk will change its hours, effective Feb. 26.
The new hours will be Monday-Thursday: 7:30 a.m. to 7:30 p.m.; Friday: 7:30 a.m. to 6 p.m.; and Sunday 1 to 7 p.m. The Help Desk will close on Saturdays.
The change in hours will ensure the Help Desk has the most staff available to assist students, faculty and staff during times of peak call volume, which is usually during the week.
How-to documentation is available for many services at the EITS Help Desk knowledge base: https://confluence.eits.uga.edu/display/HK.
Students, faculty and staff can contact the EITS Help Desk by phone at 706-542-3106 or submit a ticket via email at firstname.lastname@example.org. An online chat service is also available Monday through Friday from 8 a.m to 5 p.m. at http://hd.support.uga.edu.