Campus News

Health insurance provider tips for identity theft protection after breach

Anthem, the parent company of UGA’s health insurance provider, BlueCross and BlueShield of Georgia (BCBSGa), has been the victim of a security breach.

Anthem’s member data was accessed, which may impact UGA employees and dependents covered under the University System of Georgia Healthcare plans.

To be protected from identity theft, the USG office offers the following suggestions:

• Watch mail and accounts closely for signs of fraud or identity theft.
• Place a fraud alert or freeze on your account with the three credit monitoring services (Equifax, TransUnion and Experian). Visit for their contact information.
• Place a security freeze on your minor child’s credit account. Information is available on the Equifax website.
• Be aware of “phishing” scams and phone calls asking for account information.
• Monitor credit reports and accounts for signs of suspicious activity; notify the company or financial institution immediately if there is unauthorized activity. A free credit report and information about identity theft can be obtained from

If you think you are a victim of identity theft, contact your local police and Federal Trade Commission’s identity theft hotline at 1-877-438-4338 immediately. Information about security freeze and fraud prevention is available at the FTC website.

Visit for answers to frequently asked questions about the cyberattack. Current and former BCBSGa members also may call Anthem at 1-877-263-7995.

Updated information from Anthem/BCBSGa will be posted on the USG HR website at